Terms of Service
GENERAL TERMS OF USE OF THE SITE spiritualfields.com
I. SUBJECT OF THE GENERAL CONDITIONS
Please read these Terms and Conditions carefully before using the spiritualfields.com site. By using the online store on the website, spiritualfields.com, you declare that you accept and agree to these Terms and conditions.
These Terms and Conditions constitute an agreement between you (as users and/or visitors) and "Celestial Essence" Ltd., and are intended to govern the terms under which "Celestial Essence" Ltd. offers the products and services provided on or through spiritualfields.com
The Services are offered only if these General Terms and Conditions are accepted. If you do not agree to these terms - please do not use spiritualfields.com
Users under the age of 18 must provide express consent from a parent/guardian to use the Services.
By using the website, each User declares that he has the right, authority and capacity to enter into and be bound by these terms.
By accepting these General Terms and Conditions, the User expressly consents to his personal data being processed in compliance with the requirements of the Personal Data Protection Act, both in relation to these General Terms and Conditions and the use of the website, as well as in connection with the activity of the Supplier of the services and states that he is 18 years of age.
The user has the right to object to the processing of his personal data for marketing purposes by sending a written message to the owner at the indicated address or e-mail for contacts.
By providing information (contact and order information of the service recipient) on the website, the service recipient agrees that the service Supplier may contact the recipient in connection with the information he has submitted.
These General Terms and Conditions are in force from 01.05.2024.
II. SUPPLIER DATA
Name of the Supplier: "Celestial Essence" Ltd.;
Headquarters and address of management: Bulgaria, Sofia, zip code 1407,
residential complex Krastova vada, 16 Haga St., entrance A, fl. 1, apartment 2;
Official email for communication with customers: spiritualfieldsproject@gmail.com
contact phone number; +359 87 668 2447
Data for correspondence: Bulgaria, Sofia, 4 Filip Kutev St., 3rd floor, office 5;
Entry in public registers: Commercial Register at the Registration Agency of the Ministry of Justice of the Republic of Bulgaria UIC: 203236424;
Supervisory authorities:
(1) Commission for the Protection of Personal Data
Address: Sofia 1592, Prof. Blvd. Tsvetan Lazarov" No. 2,
phone: (02) 940 20 46
fax: (02) 940 36 40
Email: kzld@government.bg, kzld@cpdp.bg
Website: www.cpdp.bg
(2) Consumer Protection Commission
Address: 1000 Sofia, "Slaveikov" square #4A, floors 3, 4 and 6,
tel.: 02 / 980 25 24
fax: 02 / 988 42 18
hotline: 0700 111 22
Website: www.kzp.bg
III. DEFINITIONS
For the purposes of these General Terms and Conditions, the listed terms are used with the following meaning:
• "WE", "OWNER, "SUPPLIER" is "Celestial Essence" Ltd.;
• "USER" is any natural person who uses any of the services of the spiritualfields.com site, only for personal use with a non-commercial purpose, provided that he respects and complies with all copyrights and relevant notices;
• "CLIENT" is any person who has entered into a contractual relationship with the Owner, in connection with the use of the services provided on or by spiritualfields.com;
• "SERVICE/s" of the site includes access to the digital products, services and information resources/data of the site provided through a web browser;
• "PRODUCT/s", "GOODS" are digital products, including but not limited to digital content, audio files, meditations, courses and other downloadable or accessible digital materials;
• "PARTNER" is any person with whom the Supplier is in a contractual relationship, who has the right to provide additional information about its services to Users of the site;
• "MALICIOUS ATTACKS OF THIRD PARTIES" – actions or inactions of third parties that are contrary to the rules of Internet ethics, including but not limited to DoS (Denial of Service - server overload), server intrusion, deface, data theft etc.
• "PROCESSING OF PERSONAL DATA" - an operation or operations carried out by automatic or non-automatic means such as: collecting, recording, organizing, storing, blocking, deleting or destroying data about users of services from the site.
• "DEVICE" means any device that accesses the Service, such as a computer, mobile phone or digital tablet.
• "ORDER" is any information entered into the SUPPLIER's database for the purchase of digital products from the catalog on the Supplier's website.
• "AFFILIATE PROGRAM" The Supplier offers an Affiliate program. It represents a form of cooperation between the site-owner of the goods/services sold and the partner site (called affiliate). The owning site provides code with the links, banners or forms that are placed on the pages of the partner site. The owner site then begins to pay the partner site a certain percentage of commission for each sale of a product or service, provided that the customer entered the store by clicking on the links or banners on the partner site. Upon inclusion in the Affiliate Program, the Supplier grants the Partner a non-exclusive and non-transferable right to refer Clients attracted by it to the Supplier's products and services, in accordance with and in compliance with this contract and applicable legislation. For more information on how to join our Affiliate program, please contact us.
• "UNREGISTERED USER" is any user who does not meet the criteria for a registered user.
• "REGISTERED USER" is any user who has created their own user profile and registered to use the services available through the website.
• "USER PROFILE" is a separate part of the website, containing information about the registered user, required by the owner during registration and stored by the owner, and access to the user profile by the registered user is carried out by entering a username and password. The user profile enables the registered user to use certain services to which access is limited.
• "BLOG" - a Blog is available on the page, in which articles on current issues, etc. are periodically posted.
• "INFORMATION BULLETIN" - Every User, with his explicit consent, will receive information about promotional campaigns, new services, etc. When registering a user account, the User has the option to choose whether or not to receive a newsletter.
IV. PROCESSING OF PERSONAL DATA
"Celestial Essence" Ltd. collects and processes personal data of website users in strict compliance with the provisions of Regulation 2016/679 of the European Parliament and of the World of April 27, 2016. "Celestial Essence" Ltd. makes all necessary efforts to protect personal data of the users of the site against illegal processing. Technical and organizational measures have been taken to protect personal data that provide a level of protection commensurate with the risks associated with the processing and the nature of the data to be protected.
For more information, please read our Privacy Policy.
V. REGISTRATION TO USE THE WEBSITE
On spiritualfields.com you can shop as a registered user or as a guest.
Registration gives you the following benefits:
Checking the order number;
Checking the status of the order;
Saving the User's data for future orders.
In order to register as a User on the site for concluding contracts for the purchase of digital products and services, you should enter your email and a password of your choice. After entering it in the registration form, you will receive an automatic email from the Supplier that you already have an account. Your username is your email address itself.
We will process your information in accordance with our Privacy Policy.
By filling in his data and pressing the "Yes, I accept" or "Registration" buttons, the User declares that he is familiar with these General Terms and Conditions, agrees with their content, and undertakes to abide by them unconditionally.
You can also place an order as a guest using the relevant functionality in the e-store interface.
VI. CHARACTERISTICS OF THE PLATFORM AND TECHNICAL STEPS FOR CONCLUSION OF A DISTANCE PURCHASE-SALE AGREEMENT
Users of spiritualfields.com have the opportunity to enter into a contract for the purchase of the digital products offered on the platform, including the following:
To register and create a profile to view the Supplier's electronic store;
To review the products and information resources of the site, their characteristics, prices, etc.;
To receive information about new products and services;
Before pressing the virtual order button, it is necessary for the User to check with a tick in the corresponding box that he is familiar with the General Terms and Conditions and the Privacy Policy and accepts them. With these actions, an explicit electronic statement is made within the meaning of the Electronic Document and Electronic Signature Act, which declares that the User is familiar with these General Terms and Conditions, accepts them, agrees with them and undertakes to comply with them.
By virtue of the contract concluded with the User for the purchase of digital products, the Supplier undertakes to provide access to the digital content specified by him through the interface in the platform.
Users pay the Supplier a fee for the provided digital products according to the conditions set out in the platform and these General Terms and Conditions. In the event of a technical error in the price, the Supplier immediately informs the User of the correct price of the product and has the right to refuse an order placed due to the incorrect writing of its real price.
The distance sales contract between the owner and the user is considered concluded at the moment when the User receives confirmation by email with access to the purchased digital content.
The User declares that he is informed and agrees that the order requested by him may undergo changes, which the Supplier undertakes to inform the User on the e-mail provided by the latter and/or on the provided telephone number for contacts and/or in another appropriate way until the moment of receiving confirmation of the final provision of access to the digital content.
The owner has the right not to provide part or all of the digital content or not to fulfill part or all of the services of the order at its discretion including, but not limited to, technical issues or a change in price. In all cases, the Supplier shall notify the User by telephone and/or e-mail. In this case, the sole responsibility of the owner is to return any previously received price of the service (if not performed).
Against the services provided by the Supplier, the User shall pay the price of the order, according to the chosen payment method, mentioned on the site, according to the terms and conditions of these General Terms and Conditions and any possible amendments to the latter, which are published on the website. The user expressly declares that he is aware of the fact that every order is associated with an obligation to pay on his part.
In the event of a dispute as to which person has expressed the will to be bound by the text of the General Terms and Conditions, the person who paid the price for the relevant service is considered a party to it.
VII. RIGHTS AND OBLIGATIONS OF THE PARTIES
• Users are not allowed to generate excessive traffic on the website.
• Users are not allowed to disable or disrupt the functionalities of the website and carry out malicious attacks.
• The type and specifics of the possibilities for using the website can be changed unilaterally, at the discretion of the Supplier.
• All users are granted the right to use the services of the site, solely for personal/non-commercial purposes subject to compliance with the applicable legislation and the requirements specified in these General Terms and Conditions.
• The content of the Internet site is determined by the Supplier, who also has the right to change the content of his site at any time, including the content of these General Terms and Conditions, adding and/or removing sections and/or materials at his discretion.
• Access to the site may be temporarily suspended or restricted in order to maintain the site or introduce new services. Due to the nature of the Internet, continuous access cannot be guaranteed.
• The spiritualfields.com site may provide the collected statistical information about site visits to advertisers/advertising agencies that keep statistics on clicks and other user actions on their advertising banners and links, to prepare internal statistics, as well as for the purposes of direct marketing.
• The spiritualfields.com site can install cookies on a user's computer - small text files that are saved from the website through the Internet server on the user's hard drive and enable the recovery of information about the user, such as identify him and track his actions. "Cookies" are used for the purpose of optimization and ensuring full and high-quality use of the site's functionalities.
• The sending of information about changes in the General Terms of Use of the site is not considered direct marketing.
• The user undertakes:
• to indicate an accurate and valid electronic and address for correspondence;
• to pay the price of the product requested by him;
• take all care and take the necessary measures that are reasonably required to protect your password;
• not to submit fictitious or invalid applications or other false information. The user bears full responsibility for the protection of his password, as well as for all actions performed by him or a third party by using it.
• to comply with legislation, these General Terms and Conditions, Internet ethics, rules of morality and good manners;
• not to interfere with the correct operation of the system, including, but not limited to, not to thwart the identification procedure of another user, not to access outside of the one granted to him, not to prevent other users from using the store;
• not extract by technical means or in a technical way information resources or parts of information resources belonging to the databases located in the store.
• The owner has the right to disable or delete the user’s name and password for access to the user’s profile of the registered user and in the event that the registered user violates the owner's intellectual property right on the intellectual property objects contained on the website.
• The owner may place electronic references to other Internet pages and resources and advertising banners on the website for the sale of goods and provision of services by third parties, including under the conditions of Contextual Advertising. By accepting the present General Terms and Conditions, the user agrees to the placement of electronic links and advertising banners under the conditions of Contextual Advertising.
VIII. PRESENTATION OF PRODUCTS
On the spiritualfields.com page, digital products are presented for sale. Each product presented on the site is accompanied by a price and basic characteristics.
The Supplier has the right to make changes to the published products, services and prices at any time and without warning.
It is possible that some of the information published on the site refers to products that are not offered and are not available at the moment.
The Supplier is not responsible for technical errors made in the presentation of the products.
IX. AVAILABILITY
The Supplier reserves the right to refuse the execution of the order, in the event that any product is not available, without owing any penalties to the User.
The owner reserves the right to unilateral changes in the goods and/or services, their parameters and characteristics, as well as unilateral changes in the General Terms and Conditions, for which he undertakes to inform the user in accordance with these General Terms and Conditions. The owner has the right to unilaterally change all terms of provision of digital products and any other information published on the website without prior notice to the user.
X. PRICES
All final prices indicated on the website are in euros. The Supplier has the right to change the prices of the products and services it offers at its discretion, at any time and without being obliged to notify users in advance. The user is obliged to pay the price that was indicated on the website at the time of placing the order. In case of technical errors in the publication of product prices on the site, the Supplier has the right to refuse the execution of the order and does not owe compensation in any way to the User.
The Supplier shall not be liable to the User or any third party due to withdrawal of any product or service from the e-store or refusal to process any order.
When prices are reduced, the reduced prices are announced, with the new price placed next to the old one, which has been crossed out.
Promo codes for discounts when purchasing products do not apply to products already discounted.
XI. PAYMENT METHODS
The user can make the payment of the price of the goods and/or service in one of the following ways or in a different way indicated on the website:
(i) by paying through a virtual POS terminal with a debit/credit card;
(ii) Through Google pay
(iii) Through PayPal
In the case of payment through a virtual POS terminal, the owner bears no responsibility whatsoever for any costs in connection with fees, commissions or other additional payments made by the user on the occasion of the transaction itself, as well as in cases of exchange of currency applied by the bank that issued the customer's card. The costs associated with such payments are solely for the account of the user.
The price of the service can be paid by the user or by a third party.
Upon finalization of the order and its confirmation by the user, the latter undertakes to pay the price of the order and again declares that he is aware of the fact that the order is associated with an obligation to pay on his part, as well as with these General Terms and Conditions. After finalization and confirmation of the order by the user, the system of the electronic store automatically sends an informational e-mail, which confirms the receipt of the order in the owner's system.
If within 2 (two) working days of receiving an order, its price is not received, the order is considered automatically canceled and the owner does not owe performance under it, without being responsible for it.
The owner may request additional confirmation, including by phone or e-mail, of the completed order. In the event that the user refuses to provide the information/confirmation requested by the owner, the refusal to provide it automatically results in the cancellation of the order with or without further notification to the user.
XII. WAIVER OF DISTANCE SELLING AGREEMENT
The user has the right to withdraw within 14 days, except in cases of digital content where:
By purchasing digital content, the User expressly agrees that delivery begins immediately and acknowledges that he loses his right of withdrawal once access to the content has been provided.
You can read more about the conditions for canceling the contract in the Refund Policy section.
XIII. COMPLAINTS
Customers have the right to make a complaint about the digital products in the following cases:
in case of identified deficiencies;
technical defects;
inability to access the content;
discrepancy with the purchased product.
Complaints are accepted during all working hours on the website of the seller.
The Supplier does not assume responsibility and is not considered a basis for a complaint subjective differences in expectations or perception.
You can find more about the product complaint conditions in the Refund Policy section.
XIV. LINKS TO THIRD PARTY SITES
The spiritualfields.com site may contain special links (links, hyperlinks) to other web sites maintained by third parties. The site is not responsible for the legality, completeness, truthfulness and up-to-dateness of the content of information resources of third parties to which electronic links point from this site, nor for the legality of the activities of these third parties.
XV. COPYRIGHT
All texts, photos, audio/video materials, logos, graphic images, inscriptions and other resources uploaded to the site are subject to copyright under Bulgarian and global legislation. Their copying, sharing, reproduction, distribution, broadcasting, transmission, modification or use in any other way leads to a violation of copyright and is subject to legal prosecution.
The materials on this Site may not be modified in any way, nor may they be copied, publicly distributed or given away for any public or commercial purpose.
When purchasing a product that is the subject of copyright, spiritualfields.com does not grant any additional rights for use and distribution.
XVI. LIMITATION OF SUPPLIER'S LIABILITY
• The Supplier is not responsible for the subjective perceptions and interpretation of the accuracy, completeness and usefulness of the site's information resources.
• The Supplier is not responsible for the information contained in sites to which this site contains links.
• The Supplier has the right to compensation for all damages resulting from violation of these conditions.
• The Supplier is not responsible for any damage caused to the User due to lack of access to the site.
• The Supplier is not responsible in case of force majeure, technical issues or third-party actions.
• The Supplier is not responsible for damages caused by the User to third parties.
• The Supplier is not responsible for dissatisfaction with the digital products.
• The Supplier does not owe any compensation or return of paid sums if the User is not satisfied with the product.
XVII. ALTERNATIVE DISPUTE RESOLUTION
All disputes shall be resolved through mutual agreement.
If no agreement is reached, users may use the EU ODR platform:
https://ec.europa.eu/consumers/odr
XVIII. RESCUE CLAUSE
Invalidity of one clause does not affect the validity of the others.
XIX. TERMINATION
The contract may be terminated in cases of:
(a) termination of the website;
(b) mutual agreement;
(c) cases provided by law.
XX. UNILATERAL TERMINATION
The Supplier reserves the right to terminate access in case of violation of these Terms or applicable law.
XXI. APPLICABLE LAW
Bulgarian law applies. Disputes shall be resolved by the competent court in Sofia.
XXII. CHANGES TO TERMS AND CONDITIONS
Changes are published on the Website. Continued use implies acceptance.
XXIII. DIGITAL CONTENT LICENSE
All digital products offered on spiritualfields.com are licensed, not sold.
Upon purchase, the User is granted a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the digital content strictly for personal, non-commercial purposes.
The User does not acquire any ownership rights over the digital content.
XXIV. RESTRICTIONS ON USE
The User is strictly prohibited from:
• copying, reproducing, distributing, transmitting or sharing the digital content with third parties;
• reselling, sublicensing, renting or commercially exploiting the digital content;
• modifying, adapting, translating or creating derivative works based on the content;
• uploading the content to file-sharing platforms, social media, or public/private groups;
• using the content for commercial purposes without explicit written permission from the Supplier;
XXV. ACCESS TO DIGITAL CONTENT
Access to purchased digital products is provided via email, user account, download link, or other electronic means.
The Supplier does not guarantee permanent or lifetime access unless explicitly stated.
The User is responsible for ensuring correct contact information.
XXVI. DISCLAIMER OF RESULTS
The Supplier does not guarantee specific results from the use of the digital content.
Results depend on individual factors.
XXVII. NO PROFESSIONAL ADVICE
The content does not constitute medical, psychological, legal or financial advice.
XXVIII. RIGHT OF WITHDRAWAL FOR DIGITAL CONTENT
By purchasing digital content, the User agrees that:
• delivery begins immediately;
• the right of withdrawal is lost after access;
• refunds apply only under the Refund Policy.
XXIX. ACCOUNT TERMINATION AND ACCESS RESTRICTION
Access may be terminated in case of violations or abuse.
XXX. INTELLECTUAL PROPERTY PROTECTION
All content is protected by intellectual property laws. Unauthorized use may lead to legal action.
XXXII. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, the Supplier shall not be held liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to:
• the use or inability to use the Website, products, or services;
• reliance on any information or content provided on the Website;
• any errors, omissions, interruptions, or technical issues;
• unauthorized access to or alteration of user data;
• misuse of the digital products by the User or third parties.
The User expressly agrees that the use of all products and services is entirely at their own risk and responsibility.
The Supplier does not guarantee any specific results, outcomes, or effects from the use of the products or services.
The Supplier shall not be liable for any dissatisfaction, unmet expectations, or perceived lack of results.
In all cases, the Supplier’s total liability, if any, shall be limited to the amount paid by the User for the specific product or service giving rise to the claim.
Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is not permitted under applicable law.
The User acknowledges and agrees that:
• the products are of a spiritual, non-medical nature;
• they are used voluntarily and at the User’s own discretion;
• the User assumes full responsibility for any effects resulting from their use.
The Supplier shall not be held responsible for any actions, decisions, or consequences resulting from the User’s interpretation or use of the content.
The Supplier shall not be liable for any damages arising from the use of the Website or products by individuals who are not capable of understanding or controlling their actions, including but not limited to individuals with mental, psychological, or cognitive impairments.
In such cases, full responsibility lies with the parent, legal guardian, or responsible person supervising such individual.
If such individuals access, use, or purchase any products, no liability shall be borne by the Supplier, and no refunds shall be provided.
The obligation to supervise and restrict access to the Website and its products lies entirely with the User, parent, guardian, or responsible party.
By using the Website, the User confirms that they have read, understood, and agreed to this limitation of liability.